Privacy Policy

Effective Date: [01-01-2025]

At Epro Digitals, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, mailing address, payment information, and any other details you provide to us directly through forms or communication.
  • Non-Personal Information: This includes technical data, such as your IP address, browser type, device information, and usage data, which helps us improve our website and services.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track site usage, improve functionality, and customize content. You may choose to disable cookies through your browser settings, but this may affect certain functionalities on the site.

2. How We Use Your Information

We may use your information for the following purposes:

  • To Provide Services: To deliver the products and services you have requested, including customer support, processing payments, and providing marketing communications (if you opt-in).
  • To Improve and Personalize Your Experience: To enhance website functionality, analyze usage trends, and provide personalized content.
  • To Communicate With You: To send important notifications, respond to inquiries, or provide customer service.
  • To Comply with Legal Obligations: To fulfill legal, regulatory, and compliance requirements or in response to lawful requests by public authorities.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following cases:

  • Service Providers: We may share your personal data with trusted third-party service providers (e.g., payment processors, email marketing platforms) who perform services on our behalf. These providers are obligated to handle your data in a secure and confidential manner.
  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct or update any inaccurate or incomplete information.
  • Right to Erasure: You may request that we delete your personal data in certain circumstances (e.g., if it’s no longer necessary for the purposes for which it was collected).
  • Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes or other legitimate interests.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format for transfer to another service provider.
  • Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw it at any time.

5. California Consumer Privacy Act (CCPA) Rights (For California Residents)

If you are a California resident, you have the following additional rights under the CCPA:

  • Right to Know: You have the right to request information about the categories of personal data we collect, use, and share.
  • Right to Delete: You have the right to request that we delete the personal data we have collected from you, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal data. However, we do not sell your personal information to third parties.
  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

6. General Data Protection Regulation (GDPR) Rights (For EU Residents)

If you are located in the European Union, you have the following rights under GDPR:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to your personal data.
  • Right to Erasure: You can request that we delete your personal data in certain situations.
  • Right to Restrict Processing: You can request the restriction of processing in certain circumstances.
  • Right to Data Portability: You can request your data in a commonly used, machine-readable format to transfer to another data controller.
  • Right to Object: You have the right to object to the processing of your personal data in certain situations, including for direct marketing purposes.
  • Right to Lodge a Complaint: If you believe that we have not handled your personal data properly, you have the right to lodge a complaint with the supervisory authority in your country.

7. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

8. Retention of Your Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

9. International Data Transfers

If you are located outside of the United States, please be aware that your data may be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country. By using our services, you consent to the transfer of your data to the United States and its processing as described in this policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for the latest information about how we protect your privacy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Epro Digitals

9563 182-184 High Street North East Ham, London, United Kingdom, E62JA

Email: info@eprodigitals.com
Phone: +44 7878 955524